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Have a question, comment, or request? Contact us by using one of the phone numbers or e-mail addresses from the list below. Please note that e-mails are reviewed and processed the next business day if received after 5:00 p.m. Pacific Time.
Contact Us by Phone or E-mail*
General questions/comments: To speak to customer service representative about services available in your area, call us toll-free at (800) 277-4288. Or e-mail us at contact_us@apria.com.

 

Reasons for contact: Contact information:
Equipment or services you receive through your local
Apria Healthcare branch
  • Delivery or pick-up of equipment
  • Infusion Therapy
  • Apria Great Escapes Travel Program
  • Home-delivered respiratory medications/Apria
    Pharmacy Network's RespiMed program
 

For Equipment:
Phone - Look up your local Apria branch phone number.
or Email - Patient_Satisfaction@Apria.com

For Respiratory Medications:
East of the Mississippi, (800) 637-9539
West of the Mississippi, (800) 346-3355
Concerns about safety or quality of care.
  • Apria is committed to safe quality patient care.
    Concerns to be reported to your local Apria
    Healthcare branch.
  • If your concern is not resolved, please contact
    Apria Healthcare's corporate office.
  • If an individual has unresolved concerns about
    patient care and safety, he or she may contact the
    Joint Commission, Office of Quality Monitoring, to
    report any concerns or register a complaint.

Look up your local Apria branch phone number.
or e-mail: Patient_Satisfaction@Apria.com

Corporate office :(800) 260-8808

The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
 
Billing or payments
Making a payment on your account or general billing.		 In these states:  
AL, AR, CO, IL, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE,
ND, OK, SD, TX, WI, WY
call (866) 838-4762

In these states:
CT, DE, FL, GA, KY,ME, MD, MA, NC, NH, NJ, NY, OH, PA,
RI, SC, TN, VT, VA, WV
call (866) 505-6365

In these states:  
AK, AZ, CA, HI, ID, NV, NM, OR, UT, WA
call (800) 327-4691
Insurance
Your insurance coverage		 Contact your insurance plan's case management or
authorization department
Medicare coverage
General Medicare coverage guidelines		 Contact your local Apria branch or
Medicare, (800) MEDICARE (800-633-4227 )
Careers help Visit our Careers Help page
or email:ace@apria.com
Investor Relations Email: Investor_Relations@apria.com
Website questions, issues, or comments Email: contact_us@apria.com
       

 

* Please note: Electronic mail or other communications through this site to Apria (or any of its affiliates, employees, agents, or representatives) are not secure. Accordingly, Apria does not guarantee the confidentiality or privacy of such communications.
Contact Us by Mail :
Apria Healthcare
26220 Enterprise Court
Lake Forest, CA 92630