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Equipment or services
Equipment or services you receive through your local Apria Healthcare branch:
- Delivery or pick-up of equipment
- Infusion Therapy
- Apria Great Escapes Travel Program
- Home-delivered respiratory medications/Apria
Pharmacy Network's RespiMed program
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• For Equipment:
Call: Look up your local Apria branch phone number,
or e-mail: Patient_Satisfaction@Apria.com
• For Respiratory Medications:
East of the Mississippi - (800) 637-9539
West of the Mississippi - (800) 346-3355
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Concerns about safety or quality of care
- Apria is committed to safe quality patient care.
Concerns to be reported to your local Apria
Healthcare branch.
- If your concern is not resolved, please contact
Apria Healthcare's corporate office.
- If an individual has unresolved concerns about
patient care and safety, he or she may contact the
Joint Commission, Office of Quality Monitoring, to
report any concerns or register a complaint.
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Call: Look up your local Apria branch phone number, or e-mail: Patient_Satisfaction@Apria.com
Corporate office: (800) 260-8808
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
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Billing or payments
Making a payment on your account or general billing. |
In these states:
AL, AR, CO, IL, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, ND, OK, SD, TX, WI, WY
call (866) 838-4762
In these states:
CT, DE, FL, GA, KY,ME, MD, MA, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VT, VA, WV
call (866) 505-6365
In these states:
AK, AZ, CA, HI, ID, NV, NM, OR, UT, WA
call (800) 327-4691 |
Insurance
For questions about your insurance coverage... |
Contact your insurance plan's case management or
authorization department |
Medicare coverage
For questions about general Medicare coverage guidelines... |
Contact your local Apria branch or
Medicare at (800) 633-4227 |
Dispute resolution
For instructions to “opt out” of the mandatory arbitration provisions contained in patients' Sales Service and Rental Agreement... |
See our Dispute Resolution page for instructions and terms for opting out |
| Careers |
See our Careers Help page to see openings and apply, or e-mail: ace@apria.com |
| Investor relations |
E-mail: Investor_Relations@apria.com |
| Website issues, questions, or comments |
E-mail: contact_us@apria.com |
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